Shipping policy

Mallarda, we understand how exciting it is to receive something new, and we take great care when preparing every order. Our goal is to provide a smooth and reliable shipping experience from checkout to delivery.

Orders are generally processed within 2–5 business days after payment has been successfully confirmed. Processing times do not include weekends or public holidays. During busy periods, sales events, holidays, or new product launches, additional processing time may be required.

Once your order has been shipped, you will receive a confirmation email with tracking information whenever tracking is available. Please allow 24–72 hours for the shipping carrier to update tracking details after shipment.

Estimated delivery times may vary depending on your location, selected shipping method, carrier delays, weather conditions, customs processing, and other circumstances outside of our control. Delivery dates provided at checkout are estimates and cannot always be guaranteed.

Please make sure your shipping address, apartment number, postal code, and contact information are correct before completing your purchase. Mallarda is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

If your order arrives damaged, incorrect, or you experience any shipping-related issue, please contact us with your order details so our team can assist you.

For any shipping questions or assistance, please contact us at mallard.co@outlook.com. We are always happy to help and ensure you have the best shopping experience with Mallarda.